Services
- Onsite evaluationsCustomer service experience evaluations
- Phone evaluationsInbound call centers and retail/restaurant locations; recorded where permitted
- SurveysPost-transaction, customer satisfaction, employee attitude, exit and leadership surveys, with mobile and QR code options
- AuditsMerchandising, interior/exterior compliance photo audits, and franchise termination compliance inspections
- Competitive analysis
- Employee competency and skills testing
Freelance market researchers
Fraud / scam alert
Scammers have sent fake job offers that claim to be from Strategic Reflections. Do not accept any market research assignment that tells you to wire or send money.
If you received a packet in the mail with a check, do not cash it. It is not a valid check. Please contact your local authorities, and you can report it to the Internet Crime Complaint Center at ic3.gov.
Contact
- Scheduling
- scheduling@strategicreflections.com
- Tech support
- techsupport@strategicreflections.com