How customers transact is changing
Strategic Reflections understands that how customers transact today, and how they want to transact in the future, is changing.
Our team brings enthusiasm, dedication, affordability and years of experience to your projects.
- Onsite and phone evaluations
- Mobile and QR-code surveys
- Compliance and merchandising audits
Primary services
Onsite evaluations
Customer service experience evaluations
Phone evaluations
Inbound call centers and retail/restaurant locations; recorded where permitted
Surveys
Post-transaction, customer satisfaction, employee attitude, exit and leadership surveys, with mobile and QR code options
Audits
Merchandising, interior/exterior compliance photo audits, and franchise termination compliance inspections
Competitive analysis
Understand how you compare in your market
Employee testing
Competency and skills testing, online
Experience across industries
Restaurants
Grocery
Retail
Convenience & fuel
Financial
Freelance market researchers
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Let’s talk
Questions about scheduling or the researcher portal? Email the right team below.
- Schedulingscheduling@strategicreflections.com
- Tech supporttechsupport@strategicreflections.com